Refund and Returns Policy for Go Printer Shop

1. Returns

• 1.1 We accept returns within 7 days from the date of delivery for most items, as long as they are in new, unused condition and in their original packaging.
• 1.2 Non-returnable items include:

• Products that have been used, opened, or altered.
• Custom or personalized items.
• Digital products or software.
• Clearance or final sale items.

• 1.3 To initiate a return, please contact our customer service team at info@goprintershop.com with your order number and details of the product you wish to return.

2. Return Process

• 2.1 Once your return request is approved, you will receive instructions on how to return the item(s).
• 2.2 You are responsible for return shipping costs, except in cases where the return is due to an error on our part or a damaged/defective item.
• 2.3 We recommend using a trackable shipping method to ensure the item is returned safely. We are not responsible for lost or damaged returns.

3. Refunds

• 3.1 Refunds will be issued to the original payment method once the returned item has been received and inspected.
• 3.2 Refunds will be processed within 3 days of receiving the returned product.
• 3.3 Shipping costs are non-refundable, unless the return is due to a defect or error on our part.

4. Damaged or Defective Items

• 4.1 If you receive a damaged or defective item, please contact us immediately at info@goprintershop.com with details and photos of the damage.
• 4.2 We will either send a replacement or issue a full refund for the item at our discretion.

5. Exchange Policy

• 5.1 We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item and place a new order.

6. Late or Missing Refunds

• 6.1 If you haven’t received your refund within the specified time frame, please check with your bank or credit card company, as there may be delays.
• 6.2 If you’ve done this and still haven’t received your refund, please contact us at info@goprintershop.com.

7. Contact Us

• Email: info@goprintershop.com
• Phone: 24/7 Support Service
• Address: 5171 W Campbell Ave undefined Kent, Utah 53127 United States